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ABC Licensee Training and Resources

Training

"Ask 4 ID" Seller-Server Training Video
Virginia ABC developed a four-minute training video to help sellers and servers recognize Virginia's underage driver's licenses and other forms of ID. Remember the two Rs: Request ID and Request Age.

Managers' Alcohol Responsibility Training (MART)
Virginia Alcoholic Beverage Control offers training to help managers become more responsible and to better understand Virginia laws and regulations. Led by a team of ABC special agents, Managers' Alcohol Responsibility Training (MART) is a six-hour class, developed for managers of Virginia's on- and off-premise establishments.

Responsible Sellers and Servers (RSVP): Virginia's Program
Virginia ABC offers training to help sellers and servers become more responsible and to better understand ABC laws, rules and regulations. The training is for clerks, cashiers, wait staff and other "front line" employees. Responsible Sellers and Servers: Virginia's Program (RSVP) is a three-hour class designed specifically for Virginia's on- and off-premise licensees led by a team of ABC special agents.

Prevent Underage Sales: Virginia's Alcohol Laws Training Packet
The packet includes a 20-minute video, a suggested implementation plan, a pre- and post-test, answers to the tests, seller/server first offense penalties, instruction on how to properly check IDs and spot fake IDs, policies and procedures to prevent underage alcohol purchases, manager responsibilities and additional resources.

Alcohol Seller / Server Certification

Broadband Learning
The Broadband Learning program was created by BL Holdings, Inc., Broadband Learning Systems. Broadband Learning is an online course based out of Murray, UT. For more information, visit their website at www.alcoholcert.com.

Professional Server Certification Corporation (PSCC)
The PSCC program was developed by Professional Server Certification Corporation, located in Madison, SD. PSCC provides online and computer-based training and certification. For more information, visit their website at www.rserving.com or call 1-800-247-7737.

SureSell Alcohol Seller/Server Training
The SureSell Alcohol Seller/Server Training program was developed by Diversys Learning, Inc. The program is an online course based out of Cedar Park, Texas. For more information, visit their website at www.SureSellNow.com or call 1-866-402-9809.

Techniques of Alcohol Management (TAM)
The TAM program was created by the Michigan Licensed Beverage Association. TAM is part of the National Hospitality Institute, a national company located in Lansing, MI. Visit their website at www.TAMUSA.org or call 1-800-292-2896 for more information about online training and in-classroom schedules.

Training for Intervention ProcedureS (TIPS)
The TIPS program was developed by the Health Education Foundation Inc., a national company based in Arlington, Va. There are nine different TIPS programs taught by certified trainers across the nation. To find a TIPS trainer or to learn more about TIPS, visit their website at www.gettips.com or call 1-800-GET-TIPS.

Resources

ABC Do Not Sell Stickers

Help Detecting Fake IDs

Fake ID Facts

Fake IDs Brochure
Fake ID brochure reviews the truth and consequences about using false identification to buy alcohol.

Tools to Prevent Underage Sales
Posters, stickers, and other free prevention materials/information for ABC licensees.

“We Don’t Sell to Underage” Posters

“We Don’t Sell to Intoxicated Patrons” Posters

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